Refund Policy

Subscription Service

• The Service may be provided through a subscription model, based on the offer available at checkout.
• The subscription renews automatically at the end of each period until you cancel.
• By providing your payment information, you authorize our payment processors and us to charge your selected payment method for the applicable subscription fees, taxes, and any other authorized amounts. Please note that subscription fees are non-refundable.
• Promotional, discounted, and introductory pricing may be offered from time to time. Unless stated otherwise at checkout, these offers apply only during the specified promotional period. After this period, your subscription will automatically renew at the standard renewal price.

Payment Method

• Payment will be charged to the primary payment method you submitted at the time of purchase upon confirmation of purchase. You authorize us and our payment processors to charge and securely retain your selected payment method for the initial and recurring amounts disclosed before purchase. We do not store full payment card details.
• In the event of a failed attempt to charge to your primary payment method (e.g. if your payment method has expired), you agree that we have a right to retry billing your payment method or to use any other stored payment method associated with your account. If a payment is not successfully authorized due to expiration, insufficient funds, or otherwise, we may suspend or terminate your subscription. You will remain responsible for any amounts you fail to pay in connection with your subscription. You also agree that we may charge your payment method on file if you decide to restart your subscription.

Cancellation

• Canceling your trial, if available, or your subscription means that automatic renewal will be disabled, but you will still have access to all your subscription features for the remainder of the then-current period.
• To avoid being charged, cancel your subscription before the end of the then-current period. You may cancel your subscription in your account profile: go to subscription settings and turn off auto-renewal.

Changes

To the maximum extent permitted by applicable laws, we may change subscription fees at any time. We will give you reasonable notice of any such pricing changes by posting the new prices on our website and/or by sending you an email notification, or in another prominent way. If you do not wish to pay the new fees, you can cancel the applicable subscription before the change takes effect.

Refunds

• 14-Day Non-Usage Refund. If you have purchased a subscription but have not yet interacted with the product (defined as zero progress in your chosen course and no activity beyond the initial onboarding), you are eligible for a full refund within 14 days of the purchase date. Refunds are typically processed for the initial payment only.
• Note for EU Residents. If you are a consumer based in the EEA or Switzerland, you have an automatic legal right to withdraw from contracts for purchases of Services. However, when you make a purchase of a single item of digital content you expressly agree that such content is made available to you immediately and you therefore lose your right of withdrawal and will not be eligible for a refund. By signing up for our Service, which is not a single item of digital content and is provided on a continuous basis (such as subscriptions to our Service), you expressly request and consent to an immediate supply of such Service. Therefore, if you exercise your right of withdrawal, we will deduct from your refund an amount that is in proportion to the Service provided before you communicated to us your withdrawal from the contract.
• To exercise your right to refund or withdrawal, please contact us at support@ai-corso.com.

Situations that Usually Do Not Qualify for a Refund

• Unless required by law, we generally do not provide refunds, credits, or prorated reimbursements for:
• dissatisfaction with general content style or preference;
• forgetting to cancel before renewal;
• partial use of a billing period;
• unused time in a billing period; or
• a request made after the applicable refund window.

Refund Processing

• If we approve a refund, we will generally submit it to the original payment method used for the charge.
• Approved refunds usually cannot be sent to a different card, bank account, person, or payment method, unless required by law.

Payment Disputes and Chargebacks

• If you initiate a chargeback or payment dispute, we may suspend or terminate access to any paid Service while the matter is under review.
• If the dispute is resolved in our favor, or if we reasonably determine that the dispute was wrongful or made in bad faith, you remain responsible for valid amounts owed and, to the extent permitted by law, our reasonable costs related to the dispute.

Failed Payments

If a payment is declined, reversed, or cannot be processed, we may retry the charge, suspend access to any paid feature, cancel the transaction, or cancel the related subscription.

Mandatory Consumer Rights

• Nothing in this Policy limits any mandatory consumer rights that cannot be waived under applicable law. If applicable law gives you a non-waivable refund, withdrawal, cancellation, or other remedy, this Policy applies only to the extent permitted by that law.
• We understand that legal texts can be lengthy and complex, but we have made every effort to present our subscription terms in a clear and understandable manner. If you have any questions after reviewing this Policy, please contact us at support@ai-corso.com.
• Please take a screenshot of this information for your reference. This may help you to control your subscriptions.

Contact Us

Email: support@ai-corso.com